User Training & Guides

We aim to provide a variety of resources to help your users quickly learn and adopt the BriefCatch Next add-in. This section outlines available user guides and training options, including live training sessions for both new and existing enterprise clients.

Contents

• BriefCatch Next User Guide
• Interactive Demo
• Live Training Sessions
• Refresher & Ongoing Training

BriefCatch Next User Guide

Your users can reference the BriefCatch Next User Guide, which provides an overview of all core features and explains how to use the add-in effectively in day-to-day workflows.

Interactive Demo

You can also share the BriefCatch Next Interactive Demo, which allows users to explore key features and see how BriefCatch Next works in real time through a guided, hands-on experience.

Live Training Sessions

All new BriefCatch Next enterprise clients are eligible for a live training session led by our customer service team.

Training sessions typically include:

• A product overview

• Core workflows and features

• Best practices for user adoption

• A live Q&A

To schedule a 30-minute training and Q&A session, please send us an email, or reach out to your customer success representative.

Refresher & Ongoing Training

Need a refresher or onboarding support for new users? Considering an upgrade to BriefCatch Next and want a walkthrough of what’s new?

Existing enterprise clients may also request additional training sessions, including refresher or onboarding sessions for new users. To schedule a session, send us an email, or reach out to your customer success representative.

BriefCatch Next Enterprise Onboarding Guide Navigation

• Getting Started
• Information & Compatibility
• BriefCatch Admin Portal
• Deployment & Installation
• Authentication & Single Sign-On
• Security
• AI Features & Administrative Controls
• Advanced Deployment Options
• Subscriptions & Renewals
• Software Updates
• User Training & Guides
• Resolve Issues (FAQs)