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Troubleshoot
Troubleshoot
Fixes for common issues with installation, sign-in, permissions, and each BriefCatch product.
Common issues & general FAQs
Standalone tab missing in Word
Permission error: you don't have permission to use the add-in
Product FAQs
Add-ins are blocked / can't install: BriefCatch for Word (Next)
Resolve Issues (FAQs): BriefCatch for Word (Next)
Resolve Issues (FAQs): BriefCatch for Outlook
Resolve Issues (FAQs): BriefCatch Standalone
Icon is grayed out: BriefCatch for Word (Next)
