Applies to: BriefCatch 3, Enterprise Admins
Last Updated: Dec 17, 2023
Please Note: The content on this page is related to BriefCatch 3 deployment for organizations that have a current enterprise license. If you don't yet have an enterprise license, please contact our sales team to learn how you can get BriefCatch 3 for your organization.
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Installation & Deployment
- How can we install BriefCatch 3 for our users?
- What versions of Word are compatible?
- What are the steps to deploying BriefCatch 3 via the 365 admin center?
- How do our users load BriefCatch 3 once it's installed?
- Do our users have to create an account?
- Can we bypass the requirement of using an organization signup code?
- What are the requirements to use Microsoft Single Sign-On?
- Do you support other Single Sign-On options?
- Access to the store is restricted for our users. How can we install BriefCatch 3?
- Can our users install BriefCatch themselves?
- Do you offer an EXE or MSI file to download and deploy BriefCatch 3?
- Does upgrading to BriefCatch 3 replace BriefCatch 2 or BriefCatch Standalone?
Security
- Does BriefCatch 3 connect to any external servers?
- Does BriefCatch 3 store any document or confidential data?
- Do you store any user data?
- Are all data streams encrypted?
- What services are used to host and run BriefCatch 3?
Software
- What devices are compatible with BriefCatch 3?
- Is an Internet connection required to use BriefCatch 3?
- Is BriefCatch 3 always running in the background?
- How are updates managed with BriefCatch 3?
Licensing
BriefCatch 3 is a Microsoft approved AppSource Office Add-in. It can be deployed to your users via the Microsoft 365 admin center.
The below articles from Microsoft explain what Office Add-ins are and provide information on how to deploy Office Add-ins via the 365 admin center, along with best practices:
- Office Add-ins platform overview
- Deploy add-ins in the Microsoft 365 admin center
- Determine if Centralized Deployment of add-ins works for your organization
- Centralized Deployment FAQ
What versions of Word are compatible?
Supported versions include Microsoft® Word 2016 or later on Windows®, Microsoft® Word 2016 or later on macOS®, and Microsoft® Word for Web (Microsoft® 365 Online).
Some versions of Word 2016 may not be fully supported. Full support is available on Version 1603 (Build 6769.0000) or later.
As noted in Microsoft's Centralized Deployment documentation, Exchange Online is required for deployment through the 365 Admin Center.
What are the steps to deploying BriefCatch 3 via the 365 admin center?
To add BriefCatch 3 for your users, access the Microsoft 365 admin center.
Click on Settings, then Integrated apps. Under the Integrated apps section, click on Get apps:
In the window that appears, search for BriefCatch. The BriefCatch 3 app will show in the results. Click Get it now:
BriefCatch 3 will now appear in your list of Integrated apps. From there, you can click on BriefCatch and choose how to deploy it. You can assign it to just yourself (for testing), individual users, groups of users, or your entire organization.
How do our users load BriefCatch 3 once it's installed?
After deployment is complete, your users will find BriefCatch 3 under the Home tab in Word. Click the BriefCatch icon to open the BriefCatch 3 app.
If the BriefCatch icon doesn't appear under the Home tab, your users may need to manually add BriefCatch 3 after it's deployed.
To do this, have them navigate to Home - Add-ins - See all:
Click on the BriefCatch icon to load BriefCatch and add it to your Home tab.
If BriefCatch doesn't appear in the list, click on More Add-ins, then on the ADMIN MANAGED tab. Click on BriefCatch, then Add. This will add BriefCatch to their Home ribbon.
If you don't see BriefCatch listed under the Admin Managed apps, please close and reopen Word. Then navigate back to the Admin Managed apps, and click Refresh.
If BriefCatch 3 was installed without an admin deployment, it may also appear under the MY ADD-INS tab.
If you don't see the Add-ins icon under the Home tab in Word, then check Insert - My Add-ins or Get Add-ins. (The location varies based on the version of Word installed.)
Please Note: It can take up to 72 hours for apps deployed via the 365 admin center to display for all of your users. If the BriefCatch 3 app still doesn't show after 72 hours, make sure you have deployed the app for the user, or contact us for additional assistance.
Do our users have to create an account?
Yes. Once the BriefCatch 3 app is installed, your users will need to create a new account under your organization.
This can be done using Microsoft Single Sign-On, by clicking the "Sign in with Microsoft" button which will create their account using their Microsoft account information. Using Microsoft SSO will automate licensing for enterprise customers.
If your users can't use Microsoft SSO to create their account, they can also create an account using an email address and password. After registering, your users must use an email address from your organization, and enter an organization code. A personal email address, such as @gmail.com, will not work properly.
If you aren't sure what your organization code is, please contact our support team for further assistance.
Learn how you can create an account for users within your organization.
Can we bypass the requirement of using an organization signup code?
Do you support other Single Sign-On options?
We suggest doing a test deployment of BriefCatch 3 within your IT department, then try using the Microsoft SSO option to make sure everything works as expected. If it works and you’re able to create an account, then you should be all set.
If you run into any problems, please contact us. We may be able to provide a custom SSO implementation for your organization.
Access to the store is restricted for our users. How can we install BriefCatch 3?
Can our users install BriefCatch themselves?
After BriefCatch 3 is added, they should follow the same instructions above to sign up under your organization.
Do you offer an EXE or MSI file to download and deploy BriefCatch 3?
Does upgrading to BriefCatch 3 replace BriefCatch 2 or BriefCatch Standalone?
Security
Does BriefCatch 3 connect to any external servers?
Yes. BriefCatch 3 is a cloud product and processes requests on secure servers. You can reference our Trust Center page for more information.
Does BriefCatch 3 store any document or confidential data?
Do you store any user data?
Are all data streams encrypted?
What services are used to host and run BriefCatch 3?
- Google Cloud: https://cloud.google.com/security/compliance
- Microsoft Azure: https://azure.microsoft.com/en-us/explore/security/
Databases hosted by:
- Google Firebase: https://firebase.google.com/support/privacy
- Amazon Web Services: https://aws.amazon.com/security/
All servers are located in the United States.
BriefCatch stores frontend code (HTML, CSS, and JavaScript) on CDN Cache locations. There is no user-linked data with frontend assets. All data is encrypted at rest: https://cloud.google.com/docs/security/encryption/default-encryption
Payment Processor: https://stripe.com/docs/security
Some versions of Word 2016 may not be fully supported. Full support is available on Version 1603 (Build 6769.0000) or later.
Is an Internet connection required to use BriefCatch 3?
Yes. You must be connected to the Internet to receive suggestions from BriefCatch 3.
Is BriefCatch 3 always running in the background?
How are updates managed with BriefCatch 3?
The public end user will receive automatic updates over the air without any user intervention. Updates may include new features, bug fixes, suggestion enhancements, and more. We will soon offer enterprise customers options for controlling the deployment of updates. For now, though, automatic updates cannot be disabled.