--- title: Plans and Licenses description: Understand and overcome SSO sign-in failures, social-login mix-ups, domain verification problems, and SCIM provisioning refusals in the BriefCatch online app. --- [Skip to content](https://support.briefcatch.com/home/web-app/plans-and-licenses#main-content) [![briefcatchlogo](https://support.briefcatch.com/hs-fs/hubfs/briefcatchlogo.png?width=213&height=35&name=briefcatchlogo.png)](https://www.briefcatch.com/) - [Support Home](https://support.briefcatch.com/home) - [Submit a Support Request](https://support.briefcatch.com/home/kb-tickets/new) Open main navigation Close main navigation - [Support Home](https://support.briefcatch.com/home) - [Submit a Support Request](https://support.briefcatch.com/home/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Hub](https://support.briefcatch.com/home?hsLang=en) 2. [BriefCatch Online App](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en) 3. [Billing](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#billing) # Plans and Licenses ## Understand what Individual, Pro, and Enterprise plans include, how the free trial works, and what changes when a license lapses. Entitlements are configured per license and can be adjusted for an organization, so the authenticated **Plans** and **Billing** screens are authoritative for your account. Prices are deliberately not duplicated here. A **license** is what BriefCatch checks before it lets you do anything. It decides which features you can reach, how many AI credits you get each month, how long uploaded documents are kept, and — for teams — how many people can be covered at once. Your **role** is a separate question, and it only applies inside an organization. A license says what the account is entitled to; a role says what you personally may do with it. See [Roles and permissions.](https://support.briefcatch.com/home/web-app/roles-and-permissions?hsLang=en) ### Plan Tiers | #### ![undefined-Sep-03-2026-04-49-15-0803-PM](https://support.briefcatch.com/hs-fs/hubfs/undefined-Sep-03-2026-04-49-15-0803-PM.png?width=24&height=24&name=undefined-Sep-03-2026-04-49-15-0803-PM.png) Individual One person, one seat. Credits are yours alone, and you manage your own subscription. | #### ![undefined-Sep-01-2026-03-19-57-2433-AM](https://support.briefcatch.com/hs-fs/hubfs/undefined-Sep-01-2026-03-19-57-2433-AM.png?width=24&height=24&name=undefined-Sep-01-2026-03-19-57-2433-AM.png) Pro A team on a shared, pooled credit balance. Five seats minimum. Billing is owner-only. | #### ![](https://support.briefcatch.com/hs-fs/hubfs/undefined-Sep-03-2026-06-31-16-0021-PM.png?width=24&height=24&name=undefined-Sep-03-2026-06-31-16-0021-PM.png) Enterprise Larger deployments: single sign-on, SCIM provisioning, the full course library, longer retention. | | --- | --- | --- |   ### [What each tier includes](https://dev.docs.brief-catch.com/help/plans-and-licenses/#what-each-tier-includes) | | Individual | Pro | Enterprise | | --- | --- | --- | --- | | Seats | 1 | 5 minimum | 20 minimum | | AI credits per user per month | 650 | 700 | Custom | | Credit pool | Per user | Pooled across the team | Pooled at the organization | | Document retention | 12 months | 12 months | 36 months | | RealityCheck documents per month | 10 | 12 | 15 | | Writing assistant, CiteCheck, BriefChat | Yes | Yes | Yes | | Word add-in | Yes | Yes | Yes | | Outlook add-in | — | Yes | Yes | | Google Drive and OneDrive | Yes | Yes | Yes | | PDF and clean DOCX export | Yes | Yes | Yes | | Learning courses | Preview modules | Preview modules | Full library | | Single sign-on and SCIM | — | — | Yes | | Custom roles and permissions | — | — | Yes | | Dedicated CSM, 24/7 support, uptime SLA | — | — | Yes | ![The Plans screen: current plan and renewal date at the top, then Individual, Pro (the active plan), and Enterprise side by side with pricing and what each includes.](https://support.briefcatch.com/hs-fs/hubfs/The%20plans%20screen.png?width=670&height=379&name=The%20plans%20screen.png) > The Plans screen: current plan and renewal date at the top, then Individual, Pro (the active plan), and Enterprise side by side with pricing and what each includes.   `Pro` is the display name for the tier stored as `Organization`; you may still see the older name in an export or an invoice. ### The trial There is no separate trial plan. Every tier carries a **7-day trial** built into it, so a trial is a state of the plan you picked rather than a plan of its own. During the trial you use the tier’s real entitlements and its real credit allowance. Two consequences worth knowing: - Starting a trial on one tier and then buying a different tier is a normal upgrade, not a migration. - A trial account reaches the same product surfaces a paid account does, except the ones a payment method unlocks. Billing controls are one of those: a trialling individual is routed away from the billing screen until there is a subscription to manage. ### When a license lapses An expired or cancelled license does not lock you out of your own work. BriefCatch drops the account to **read-only**: Still available Opening and reading documents you already have, and exporting them to PDF or clean DOCX. Blocked until reactivation Uploading, running analysis, deleting documents, and reaching connected drives. Your data is retained through the lapse, within the retention window your plan had. Reactivating restores the full feature set without re-uploading. ### Credits Credits are the metered unit. The monthly allowance is granted per period, and unused monthly credits expire before purchased top-up credits are touched, so a top-up you paid for is never burned while a free monthly grant is still sitting unused. Not every action costs credits. Document review — the writing suggestions, the citation-format corrections, the report — does not consume credits. **RealityCheck is the metered feature.** See [Usage and Credits](https://support.briefcatch.com/home/web-app/usage-and-credits?hsLang=en) for the ledger and what a run costs. ### Changing tier - An **individual** can upgrade, downgrade, or cancel from the Plans screen, and can create an organization to move onto a team plan. - Inside an **organization**, only the owner can change the plan or the seat count. Admins manage people, not money. - **Enterprise** terms are agreed with BriefCatch rather than self-served; the Plans screen shows the contract rather than a checkout. Cancelling ends the subscription at the end of the paid term rather than immediately. The account keeps working until the term runs out and then drops to the read-only state described above. - [BriefCatch Online App](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#main-content) - [BriefCatch Help](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#briefcatch-help) - [Getting Started](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#getting-started) - [Reviewing Documents](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#reviewing-documents) - [Organization](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#organization) - [Identity](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#identity) - [Billing](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#billing) - [BriefCatch Enterprise](https://support.briefcatch.com/home/briefcatch-enterprise?hsLang=en#main-content) - [BriefCatch Enterprise Plans](https://support.briefcatch.com/home/briefcatch-enterprise?hsLang=en#briefcatch-enterprise-plans) - [BriefCatch Next Enterprise Onboarding Guide](https://support.briefcatch.com/home/briefcatch-enterprise?hsLang=en#briefcatch-next-enterprise-onboarding-guide) - [BriefCatch 3 Enterprise Onboarding Guide](https://support.briefcatch.com/home/briefcatch-enterprise?hsLang=en#briefcatch-3-enterprise-onboarding-guide) - [BriefCatch Standalone Enterprise Onboarding Guide](https://support.briefcatch.com/home/briefcatch-enterprise?hsLang=en#briefcatch-standalone-enterprise-onboarding-guide) - [BriefCatch for Outlook Enterprise Onboarding Guide](https://support.briefcatch.com/home/briefcatch-enterprise?hsLang=en#briefcatch-for-outlook-enterprise-onboarding-guide) - [About BriefCatch](https://support.briefcatch.com/home/about-briefcatch?hsLang=en#main-content) - [Contact Support](https://support.briefcatch.com/home/about-briefcatch?hsLang=en#contact-support) - [General](https://support.briefcatch.com/home/about-briefcatch?hsLang=en#general) - [BriefCatch Products](https://support.briefcatch.com/home/about-briefcatch?hsLang=en#briefcatch-products) - [BriefCatch Portal](https://support.briefcatch.com/home/briefcatch-portal?hsLang=en) - [Technical & Troubleshooting](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#main-content) - [General](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#general) - [BriefCatch Next: Installation & Authentication](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-next-installation-authentication) - [BriefCatch Next: Troubleshooting & FAQs](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-next-troubleshooting-faqs) - [BriefCatch 3: Installation & Authentication](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-3-installation-authentication) - [BriefCatch 3: Troubleshooting & FAQs](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-3-troubleshooting-faqs) - [BriefCatch Standalone: Installation & Licensing](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-standalone-installation-licensing) - [BriefCatch Standalone: Troubleshooting & FAQs](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-standalone-troubleshooting-faqs) - [BriefCatch for Outlook: Installation & Authentication](https://support.briefcatch.com/home/technical-troubleshooting?hsLang=en#briefcatch-for-outlook-installation-authentication) - [BriefCatch Guides](https://support.briefcatch.com/home/briefcatch-guides?hsLang=en#main-content) - [BriefCatch Next](https://support.briefcatch.com/home/briefcatch-guides?hsLang=en#briefcatch-next) - [BriefCatch 3](https://support.briefcatch.com/home/briefcatch-guides?hsLang=en#briefcatch-3) - [BriefCatch Standalone](https://support.briefcatch.com/home/briefcatch-guides?hsLang=en#briefcatch-standalone) - [BriefCatch for Outlook](https://support.briefcatch.com/home/briefcatch-guides?hsLang=en#briefcatch-for-outlook) - [FAQs](https://support.briefcatch.com/home/faqs?hsLang=en) - [Data & Security](https://support.briefcatch.com/home/data-security?hsLang=en) - [WordRake](https://support.briefcatch.com/home/wordrake?hsLang=en) [![briefcatch-logo-white](https://support.briefcatch.com/hubfs/briefcatch-logo-white.svg "briefcatch-logo-white")](https://www.briefcatch.com/) Copyright © 2026, LawCatch, Inc. 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