--- title: Outlook Add-In description: Learn how to install BriefCatch in Microsoft Outlook and understand what it needs from your account, and where the setup page sends you when something is not working. --- [Skip to content](https://support.briefcatch.com/home/web-app/outlook-add-in#main-content) [![briefcatchlogo](https://support.briefcatch.com/hs-fs/hubfs/briefcatchlogo.png?width=213&height=35&name=briefcatchlogo.png)](https://www.briefcatch.com/) - [Support Home](https://support.briefcatch.com/home) - [Submit a Support Request](https://support.briefcatch.com/home/kb-tickets/new) Open main navigation Close main navigation - [Support Home](https://support.briefcatch.com/home) - [Submit a Support Request](https://support.briefcatch.com/home/kb-tickets/new) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Hub](https://support.briefcatch.com/home?hsLang=en) 2. [BriefCatch Online App](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en) 3. [Getting Started](https://support.briefcatch.com/home/briefcatch-online-app?hsLang=en#getting-started) # Outlook Add-In ## Learn how to install BriefCatch in Microsoft Outlook and understand what it needs from your account, and where the setup page sends you when something is not working. The BriefCatch add-in for Outlook brings the same suggestions and citation checking you get in Word to email, so you can catch a clumsy sentence or a wrong citation before you send it rather than after. Outlook add-in access is **Pro and Enterprise**, not Individual. See [Plans and licenses](https://support.briefcatch.com/home/web-app/plans-and-licenses?hsLang=en). ### Before you start Outlook add-ins install into an Exchange mailbox. If Outlook is signed into Gmail or another non-Microsoft account, the install fails with an “Exchange error” that no setting on your side can fix — you need a **Microsoft 365 work account**. ### [I](https://dev.docs.brief-catch.com/help/outlook-add-in/#installing-it)nstalling it ![The Outlook add-in setup page: a Microsoft 365 account warning up top, then a four-step Add BriefCatch in Outlook flow — compose, open the Apps panel, add BriefCatch, sign in.](https://support.briefcatch.com/hs-fs/hubfs/outlook%20add%20in.png?width=670&height=377&name=outlook%20add%20in.png) The Outlook add-in setup page: a Microsoft 365 account warning up top, then a four-step Add BriefCatch in Outlook flow — compose, open the Apps panel, add BriefCatch, sign in. 1. **Compose a new email** Open Outlook and start a new email. The Apps panel is only available from the compose window, not from the main inbox. 2. **Open the Apps panel** Click the Apps icon in the ribbon. If it does not appear there directly, click Manage Apps instead. 3. **Add BriefCatch** Search for BriefCatch, select BriefCatch for Outlook, then click Add. 4. **Sign in** When the BriefCatch panel appears, sign in with the account you already use, or sign up if you are new. The steps are the same in new Outlook, classic desktop, Outlook on the web, and Mac. If your firm uses centralized add-in management, IT may have already deployed BriefCatch — check the Apps panel before installing it yourself. ### What it can and cannot do Outlook is one of the Office hosts BriefCatch adapts to rather than treats identically to the desktop Word add-in: real-time updates and inline suggestions are unavailable there by design, so use **Refresh** to pull the latest analysis instead. 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