Modify or Cancel Subscription

Applies to: BriefCatch 3, Professional

Last Updated: Dec 17, 2023

Quick Links

Manage Your Subscription

If you wish to modify or cancel your Pro subscription, you can do this directly within the BriefCatch 3 app.

To modify your subscription, click on the settings Icon. Click on the Subscription tab, then click the blue Manage Subscription button. 

This will open a new window in your browser which will allow you to modify your subscription status.

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Update or Cancel Your Plan

The Stripe Dashboard will open in the new browser window. From here you can change your account status, cancel your subscription, change your payment method, and view your invoice history.

Update Plan

Click on Update plan to change between our monthly and yearly plans.

bc3-stripe-dashboard-2023

Cancel Plan

Click on Cancel plan to cancel your active subscription, or active free trial. Click Cancel plan again to confirm you would like to cancel your active subscription. 

After canceling your Pro subscription, you will continue to have access for the remainder of your subscription period. After your current subscription period is over, you will revert to a free Basic user and your credit card will not be charged for a renewal.

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If you cancel during your 7-day free trial, you will continue to have BriefCatch 3 Pro access for the remainder of your trial period. After your trial is over, you will revert to a free Basic user and your credit card will not be charged.


Payment Method

The Payment Method section shows your current active credit card on file.

Click on Add payment method to add a new credit card on file. You can then change between your default payment method, or click the X to remove any credit cards on your account.

Invoice History

Here you can find all invoices for previous payments. Click on any to view or download your invoice(s) or payment receipt(s).

 

 

Need Help? If you need help modifying or canceling your BriefCatch 3 subscription, or using the Stripe dashboard, please submit a support ticket and we will be glad to assist you.