If after browsing our documentation you're still having issues, please contact us.
If you're contacting us with an issue, it's helpful to include as many details as possible, including any error messages you're receiving, and details about your computer, such as your operating system and version of Word. You can also choose to attach any documents you're working with.
Customer Support Hours
M-F 8:00 AM - 4:00 PM ET
Closed weekends and US Holidays
We strive to reply to all requests within the same day, based on the hours above.
Feedback, Suggestions, and Great Ideas Welcomed!
We love hearing what you think of BriefCatch! Please submit comments, suggestions, or overall feedback using this form.