---
title: Admin portal (app.briefcatch.com)
description: Sign in to the BriefCatch web portal at app.briefcatch.com and manage your organization's users, seats, access, and AI credits.
---

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1. [Support Hub](https://support.briefcatch.com/home?hsLang=en)
2. [Manage Your Account](https://support.briefcatch.com/home/manage-your-account?hsLang=en)
3. [Admin Portal & AI Controls](https://support.briefcatch.com/home/manage-your-account?hsLang=en#admin-portal-ai-controls)

# Admin portal (app.briefcatch.com)

## Sign in to BriefCatch online and manage your organization's users, seats, and AI credits.

The BriefCatch web portal at [app.briefcatch.com](https://app.briefcatch.com/) is where you sign in to BriefCatch online, and where owners and admins manage their organization's users, seats, access, usage, and AI credits.

**Contents**

- [Signing in](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#signing-in)
- [Roles](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#roles)
- [What admins can do](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#what-admins-can-do)
- [Turning AI on or off](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#turning-ai-on-off)
- [If sign-in asks for admin approval](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#admin-approval)
- [BriefCatch Standalone customers](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#standalone-customers)
- [Help](https://support.briefcatch.com/home/admin-portal-app-briefcatch.com?hsLang=en#help)

### Signing in

Log in at [app.briefcatch.com](https://app.briefcatch.com/) using your BriefCatch credentials or your organization's SSO.

New to BriefCatch? Go to app.briefcatch.com to start a free 7-day trial, no credit card required. Your trial gives you access to both the BriefCatch web app and the Word add-in. To compare the Individual, Pro, and Enterprise plans, see [Plans & licenses](https://support.briefcatch.com/home/web-app/plans-and-licenses?hsLang=en).

### Roles

Organizations have three roles: owner, admin, and member. Admins can manage the organization's settings and people; the owner also has billing responsibility. See [Roles & permissions](https://support.briefcatch.com/home/web-app/roles-and-permissions?hsLang=en).

### What admins can do

Owners and admins can make these changes themselves in the web portal, without contacting BriefCatch support:

- **Organization:** change the organization name, add and change your organization's domains, and change your own role. See [Teams & organizations](https://support.briefcatch.com/home/web-app/teams-and-organizations?hsLang=en) and [Verified domains & auto-membership](https://support.briefcatch.com/home/web-app/verified-domains?hsLang=en).
- **Users:** add users, as long as you stay within your licensed seat total, and disable users who no longer need access.
- **AI credits:** monitor credit usage across the organization, purchase additional credits, and switch between a shared credit pool and credits assigned to individual users. See [How AI credits work](https://support.briefcatch.com/home/web-app/usage-and-credits?hsLang=en).
- **Billing:** the owner manages the plan, seats, payment methods, and invoices. See [Billing](https://support.briefcatch.com/home/web-app/billing?hsLang=en).

### Turning AI on or off

AI is a personal setting, not part of the subscription or the admin area, and it stays off until each person turns it on. In the web app, go to Settings \> Profile \> Features on your account \> AI review. The same switch also appears as the AI icon at the bottom of a document review, and as the AI mode pill in the Word add-in. See [AI features & admin controls](https://support.briefcatch.com/home/enterprise/briefcatch-next/ai-features-admin-controls?hsLang=en).

### If sign-in asks for admin approval

If users or admins see "Approval required" or "Need admin approval" when signing in, your organization may need to grant admin consent for the BriefCatch authentication application. See [Authentication & Single Sign-On: BriefCatch for Word (Next)](https://support.briefcatch.com/home/enterprise/briefcatch-next/authentication-single-sign-on-auth0?hsLang=en).

### BriefCatch Standalone customers

**BriefCatch Standalone has its own portal:** [standalone.briefcatch.com](https://standalone.briefcatch.com/). After signing up as an enterprise customer, you receive a registration link for it. The Standalone portal is for IT and admins: it has your subscription details, the software, license files, and deployment documentation. Your users don't need to register. Look under the BriefCatch Standalone tab for installers and materials.

### Help

If you can't access the portal, need a new registration link, or have trouble logging in, [contact our support team](https://support.briefcatch.com/home/kb-tickets/new?hsLang=en).

- [Get Started](https://support.briefcatch.com/home/get-started?hsLang=en#main-content)

    - [Product Overviews](https://support.briefcatch.com/home/get-started?hsLang=en#product-overviews)
- [Install & Sign In](https://support.briefcatch.com/home/install-sign-in?hsLang=en#main-content)

    - [System Requirements](https://support.briefcatch.com/home/install-sign-in?hsLang=en#system-requirements)
    - [Install it Yourself](https://support.briefcatch.com/home/install-sign-in?hsLang=en#install-it-yourself)
    - [Deploy for Your Firm](https://support.briefcatch.com/home/install-sign-in?hsLang=en#deploy-for-your-firm)
    - [Sign In & Accounts](https://support.briefcatch.com/home/install-sign-in?hsLang=en#sign-in-accounts)
    - [Update & Uninstall](https://support.briefcatch.com/home/install-sign-in?hsLang=en#update-uninstall)
- [Use BriefCatch](https://support.briefcatch.com/home/use-briefcatch?hsLang=en#main-content)

    - [Format](https://support.briefcatch.com/home/use-briefcatch?hsLang=en#format)
    - [Refine](https://support.briefcatch.com/home/use-briefcatch?hsLang=en#refine)
    - [Verify (RealityCheck)](https://support.briefcatch.com/home/use-briefcatch?hsLang=en#verify-realitycheck)
- [Learn](https://support.briefcatch.com/home/learn?hsLang=en)
- [Manage Your Account](https://support.briefcatch.com/home/manage-your-account?hsLang=en#main-content)

    - [Users, Teams & Settings](https://support.briefcatch.com/home/manage-your-account?hsLang=en#users-teams-settings)
    - [Identity & SSO](https://support.briefcatch.com/home/manage-your-account?hsLang=en#identity-sso)
    - [Admin Portal & AI Controls](https://support.briefcatch.com/home/manage-your-account?hsLang=en#admin-portal-ai-controls)
    - [Billing, Plans & Credits](https://support.briefcatch.com/home/manage-your-account?hsLang=en#billing-plans-credits)
- [Troubleshoot](https://support.briefcatch.com/home/troubleshoot?hsLang=en#main-content)

    - [Product FAQs](https://support.briefcatch.com/home/troubleshoot?hsLang=en#product-faqs)
- [Trust & Security](https://support.briefcatch.com/home/trust-security?hsLang=en)
- [Legacy Products](https://support.briefcatch.com/home/legacy-products?hsLang=en#main-content)

    - [BriefCatch 3](https://support.briefcatch.com/home/legacy-products?hsLang=en#briefcatch-3)
    - [WordRake](https://support.briefcatch.com/home/legacy-products?hsLang=en#wordrake)
- [FAQs](https://support.briefcatch.com/home/faqs?hsLang=en)

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